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Cookie Policy

By browsing this website you declare that you are over 16 years of age. Please note that we use cookies to improve your web experience. Some cookies are necessary for the correct functioning of our site (essential), others help us improve your browsing experience through the collection of anonymous statistical data (functional), and others are used to show you personalised advertising from third parties (marketing). Using the respective buttons, you can choose which categories of cookies to use; if you click “Accept all” or “Save preferences”, you declare that you consent to the use of the selected cookies. You can withdraw your consent at any time. For further information and setting options, click “More”.

What are cookies?

Cookies are small text files that are saved on your computer when you visit certain websites.

For the website www.laretinohotel.com and related sub-domains, we use cookies — requesting the user’s consent where required by applicable law or regulations — to facilitate browsing and personalise the information directed at the user. We also use similar systems to collect information about users, such as IP address, browser type and operating system used, and/or web pages visited by a user, for statistical or security purposes.

We inform you that if you decide to disable or refuse cookies, some parts of the site and related sub-domains may be inaccessible or may not function correctly.

Therefore, for easy and full use of this site, it would be advisable for the user to configure their browser to accept the receipt of such cookies.

Cookies are not harmful to your computer, tablet, or smartphone. In the cookies generated by the site, no personal identifying data is stored, only encrypted information.

Types of cookies

The site and related sub-domains use the following cookies:

Technical cookies

These cookies are essential to allow you to browse the site and use its features. Without cookies, some features may not be accessible or may not work correctly.

Strictly necessary cookies are used to store an identifier in order to identify the user in a unique way compared to other users, so as to provide the user with a consistent and accurate service.

Performance cookies

These cookies may be ours or from partners, session-based or persistent. Their use is limited to the performance and improvement of the site. These cookies do not collect information that can identify the user. All information collected by these cookies is aggregated anonymously and is used only to improve the functionality of the site.

Functional cookies

Cookies are usually the result of an action by the user, but they can also be implemented in the provision of a service not explicitly requested but offered to the user. They may also be used to avoid offering a specific user a service that has already been proposed. Furthermore, these cookies allow the site to keep track of the user’s choices. The information collected by these cookies is anonymous and cannot link the user’s behaviour on other sites.

Third-party marketing cookies

These cookies are used by the site’s partners in order to present our advertising messages when you visit other sites, showing for example the latest products you have viewed on the site. These cookies may also be used to show products that might interest you or that are similar to those you have previously viewed. The use of these cookies does not involve the processing of personal data, but may allow connection to the browser installed on your computer or other devices used during browsing.

How to disable cookies

Personal data protection regulations provide that the user may disable cookies already administered (“opt-out”). Opt-out is provided for so-called “technical cookies” (Art. 122 of the Privacy Code), as well as for cookies that do not fall within the “technical cookies” previously accepted (“opt-in”) by the user.

How to disable cookies in various browsers:

Firefox

To set Firefox to block cookies from all websites:

  1. Click the menu button and select Options.
  2. Select the Privacy panel.
  3. Under History settings, select the option Use custom settings.
  4. Uncheck Accept cookies from sites.
  5. Click OK to close the options window.

Google Chrome

Select the Chrome menu icon.

  1. Select Settings.
  2. At the bottom of the page, select Show advanced settings.
  3. In the “Privacy” section, select Content settings.
  4. Select Block sites from setting any data.
  5. Select Done.

By virtue of this distinction, the user may proceed to disable and/or delete cookies (“opt-out”) through the relevant settings of their browser, and to disable and/or delete individual non-“technical” cookies administered by third parties by accessing the website managed by the European Interactive Digital Advertising Alliance (EDAA) at www.youronlinechoices.eu.

List of cookies

List of all cookies used on the site, which third party owns the cookies, which category they belong to, how long they are saved, and what function they have.

In particular, with regard to cookies relating to the use of Google Analytics, the following are declared to be in use:

Google Analytics

  • _ga – 2 years – Used to distinguish users.
  • _gid – 24 hours – Used to distinguish users.
  • ga – 2 years – Used to persist session state.
  • _gac_gb – 90 days – Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

In particular, with regard to cookies relating to the use of Matomo, the following are declared to be in use:

  • _pk_id – 13 months (used to store a few details about the user such as the unique visitor ID)
  • _pk_ref – 6 months (used to store the attribution information, the referrer initially used to visit the website)
  • _pk_ses, _pk_cvar, _pk_hsr – 30 minutes (short-lived cookies used to temporarily store data for the visit)
  • _pk_testcookie is created and should then be directly deleted (used to check whether the visitor’s browser supports cookies)

In particular, with regard to general and/or essential cookies, necessary to activate the main features of the website, the following are declared to be in use:

  • PHPSESSID – 31 Days – Required to save session data (such as cookie preferences, etc.)
  • __utma* – Google, Performance, duration: permanent. This cookie contains information about: when the user first visited the site, when the last visit was, and how many times they have visited.
  • __utmb* – Google, Performance, duration: until end of session. This cookie records when the user loaded the site. In combination with the __utmc cookie, this cookie can provide information about the duration of the user’s visit.
  • __utmc* – Google, Performance, duration: 30 minutes. This cookie contains information about when the user leaves the site. In combination with the __utmb cookie, this cookie provides information about the duration of the visit.
  • __utmk* – Google, Performance, duration: permanent. Contains a value for all listed UTM cookies.
  • __utmv* – Google, Performance, duration: permanent. This cookie is used for individual content and is used for user-defined analytics.
  • __utmx* – Google, Performance, duration: 2 years. Contains the values of the Google Website Optimizer.
  • __utmz* – Google, Performance, duration: 6 months. Contains information about which site the user visited before arriving at the site in question. Information about the search engine and search terms used, or where the IP address is registered, may also be stored.
  • __utmt* – Google, Performance, duration: 10 minutes. Used to keep track of the type of request made (whether event, transaction, item, or custom variable. If there is no information, it is a page view.)
  • _ga – Google, Performance, duration: 2 years. Used to distinguish users.
  • _gid – Google, Performance, duration: 24 hours. Used to distinguish users.
  • _gat – Google, Performance, duration: 10 minutes. Used to create objects for the Tracker.
  • gac – Google, Performance, duration: 90 days. Contains campaign-related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt out.
  • 1P_JAR – Google/YouTube, technical, duration: 1 month. This cookie is used to support Google’s advertising services.
  • AID – Google, Performance, duration: 2 years. Google also uses cookies called “AID”, “DSID”, and “TAID”, which are used to link your activities carried out on different devices if you have previously logged in with your Google Account on another device. This is to synchronise the ads you see across different devices and to quantify any conversion events. These types of cookies may be set under the domain names google.com/ads, google.com/ads/measurement, or googleadsservices.com.
  • APISID – Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • CONSENT – Google/YouTube, technical, duration: 20 years. This cookie is used to support Google’s advertising services.
  • DSID – Google, Performance, duration: 2 years. This doubleclick.net cookie is used by Google to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • HSID – Google, Performance, duration: 2 years. Google uses cookies called “SID” and “HSID” containing digitally signed and encrypted records of a user’s Google Account ID and their most recent sign-in date. The combination of these two cookies allows us to block many types of attacks, such as attempts to steal the contents of forms you complete on web pages.
  • IDE – Google, Performance, duration: 2 years. This doubleclick.net cookie is used by Google to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • NID – Google, Performance, duration: 6 months. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • PREF – Google/YouTube, Performance, duration: 6 months. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • SAPISID – Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • SID – Google, Performance, duration: 6 months. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • SSID – Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID, or SID to adapt and personalise ads in Google products, such as Google Search. Using cookies, Google identifies, for example, your most recent search queries, your previous interactions with commercial ads or search results, and your visits to a commercial operator’s website. In this way, you are offered personalised advertising on Google.
  • GPS – Google, Performance, duration: 24 hours. Records a unique ID on mobile devices to enable tracking based on GPS geographical location.
  • YSC – YouTube, Performance, duration: 24 hours. Records a unique ID for statistics related to which YouTube videos have been viewed by the user.
  • _fbp – Facebook, Performance, duration: 24 hours. Used by Facebook to deliver a range of advertising products such as real-time bidding from third-party advertisers.
  • fr – Facebook, Performance, duration: 3 months. Used by Facebook to deliver a range of advertising products such as real-time bidding from third-party advertisers.
  • vuid – Vimeo, Performance, duration: 2 years. Collects data on the user’s visits to the website, such as which pages have been read.
  • _hjid – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor minimises or completes Incoming Feedback. This is done so that Incoming Feedback loads as minimised immediately if the user navigates to another page where it is set to be displayed.
  • _hjClosedSurveyInvites – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invitation does not reappear if it has already been shown.
  • _hjDonePolls – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor completes a survey using the Feedback Poll widget. It is used to ensure that the same survey does not reappear if it has already been completed.
  • _hjMinimizedPolls – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor minimises a Feedback Poll widget. It is used to ensure that the widget remains minimised when the visitor navigates through your site.
  • _hjDoneTestersWidgets – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not reappear if it has already been completed.
  • _hjMinimizedTestersWidgets – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget remains minimised when the visitor navigates through your site.
  • _hjIncludedInSample – Hotjar, Performance, duration: 1 year. This session cookie is set to allow Hotjar to know whether that visitor is included in the sample used to generate funnels.
  • _hjShownFeedbackMessage – Hotjar, Performance, duration: 1 year. This cookie is set when a visitor minimises or completes Incoming Feedback. This is done so that Incoming Feedback loads as minimised immediately if the user navigates to another page where it is set to be displayed.
  • ASPSESSIONID* – Zeppelin, technical, duration: expires at the end of the session. System cookie required to maintain the user session.
  • PageConfig.HttpFirstReferrerLink – Zeppelin, technical, duration: 1000 days. Referral URL, sent with emails.
  • Page_* – Zeppelin, technical, duration: up to 2 years. Used to save user actions.
  • sImageMode – Zeppelin, technical, duration: 360 days. Used to determine whether the user is accessing the site from a desktop, tablet, or smartphone.
  • bCookieBarClosed – Zeppelin, technical, duration: 365 days. This cookie indicates that the cookie banner on the homepage of the site has been viewed.

Third parties are independent data controllers; please refer to their own privacy policies. Below is the list of third parties:

Facebook For more information, visit www.facebook.com/policy.php 

Audience For more information, visit www.audiens.com/privacy 

Google/YouTube For more information, visit www.google.com/policies/technologies/ads 

Adform For more information, visit site.adform.com/privacy-policy/en

Vimeo For more information, visit www.vimeo.com/cookie_policy 

Hotjar For more information, visit https://www.hotjar.com/legal/policies/cookie-information