FAQs – FREQUENTLY ASKED QUESTIONS

At what time can i check-in?

You can check-in from 3.00 pm to 7.30 pm

At what time can i check out?

You can check out at 10.30

Can i request an early check in?

Early Check-In depends on the temporary availability of the room. If it is possible to activate this service, the cost is €20

Can i request a late check-out?

After 19.30 you can easily enter in the hotel indipendently. After the reception closes, the staff will send all the necessary infos on whatsapp (that’s why it’s so imporant to leave your phone number in your reservation).

How can i book a room?

You can easily verify our availabilities and make a reservation directly on our website clicking on the button in the top right side of our website.

 

How can i pay for the room?

To make your stay easier, we allow only electronic payments (credit card, prepaid cards) or with pass-through wallet.

 

Can i leave my luggage in deposit?

Of course, we have an ungarded deposit for your luggage where you can leave them either before check-in or after check-out. 

At what time is breakfast?

From Monday to Friday breakfat is served from 7.30 to 10.00. Saturday e Sunday is from 8.00 to 10.30.

Can I arrive to the hotel by car?

Being in the historical center, you can only arrive to our loading and unloading parking space, unless you have the certifiacte to enter in ztl area.

Our spot load ad unload is situated 30 meters away from the hotel, in Via Roma 13, where you can stop momentarily to take your luggages to the hotel.

Do you guys have parking?

We do not have our own parking, however we have a deal with a guarded and covered parking just 350 meters away from our hotel, called “Sant’Agostino CAR WASH”

Parking for our guests costs 15 euros per day.

Can you suggest any restaurants?

We care about giving you our personal suggestions about nice and authentic restaurants based on your preferences.

We will provide you with a list of our favourites that you can also find on this page:

Explore Arezzo

Is there a special policy for kids?

All children under 3 years staying in hotel are free